Delete your MindOwl account
Last updated 26 October 2026
You can delete your MindOwl account and the data attached to it at any time, from inside the app or by writing to us. This page explains both, and what is removed.
From the app
- Open MindOwl and go to your Profile.
- Tap the gear icon at the top to open Settings.
- Scroll to Danger zone and tap Delete Account.
- Confirm with Delete forever.
Deletion starts immediately. If you have not signed in for a while, the app asks you to sign in again first: that is a security check, not a second step you can skip.
Without the app
If you no longer have the app installed, email layouappmaker@gmail.com with the subject “Delete my MindOwl account” and the email address you signed in with (Google, Apple or email). We confirm the request comes from the account owner, delete the account, and reply once it is done — within 30 days at most.
What is deleted
- Your account and sign-in identity (Google, Apple or email).
- Your profile: display name, email address, language and avatar.
- Your Knowledge Vault: every saved session, summary, takeaway, question and transcript-derived note.
- Your quiz history, answers, scores, streaks, badges and review schedule.
- Rooms you hosted, in full. In rooms you joined, your name and score are removed.
This cannot be undone, and we cannot recover any of it afterwards. Recorded audio is never kept after a session is processed, so there is none to delete.
What is kept, and for how long
- Purchase records. Subscriptions are billed by Apple or Google, who keep their own transaction records as the law requires. Deleting your account does not cancel a subscription: cancel it in your App Store or Google Play subscriptions first.
- Product analytics. Mixpanel keeps your usage events and an analytics profile with your name and email. They are not removed automatically when you delete your account: email layouappmaker@gmail.com and we delete them within 30 days.
- Crash reports. Tied to a random identifier, not to your name or email, and deleted automatically after 90 days.
Questions
See the Privacy Policy, or write to layouappmaker@gmail.com.